Thank you for choosing EssencesByNadya for your luxury skincare, haircare and body-care needs. 

This Shipping Policy outlines important information regarding the shipment of your orders.

  1. Order Processing:

    • Orders are typically processed within 1-2 business days after payment confirmation.
    • Processing times may vary during peak seasons or promotional periods.

  2. Shipping Methods:

    • We offer standard shipping options at checkout.
    • Shipping costs and delivery times vary based on your location.

  3. Delivery Times:

    • Standard Shipping: Estimated delivery times range from 3-7 business days within the continental United Kingdom. Delivery times to other regions may vary.
    • Standard Shipping: Estimated delivery times range from 7-10 business days (could be less). Please note international shipping times are estimates and could vary due to customs processing or other unforeseen delays.

  4. Shipping Confirmation:

    • Once your order has been processed and shipped, you will receive a shipping confirmation email.

  5. Shipping Restrictions:

    • We currently ship to addresses within the United Kingdom. Saudi Arabia, Qatar, United Arab Emirates, Bahrain and Kuwait only.
    • We are unable to ship to P.O. boxes or APO/FPO addresses.

  6. Shipping Delays:

    • While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or carrier delays.
    • We will make every effort to communicate any significant delays and provide updates on the status of your shipment.

  7. Order Changes or Cancellations:

    • Once an order has been processed and shipped, changes or cancellations may not be possible. Please contact us as soon as possible if you need to modify or cancel your order.

  8. Lost or Damaged Shipments:

    • In the rare event that your shipment is lost or damaged during transit, please contact us immediately. We will work with the carrier to initiate an investigation and resolve the issue as quickly as possible.

International Customers:

We believe in making your shopping experience as seamless as possible, no matter where you are in the world. That’s why we offer a simple flat rate shipping of £18 for all international orders, regardless of size or weight! Whether you’re in the UAE, Saudi Arabia, Qatar, Kuwait or Bahrain, enjoy hassle-free shipping with no hidden fees. Your order will be carefully packaged and delivered straight to your door.

All prices are shown in GBP. Payments will be converted to your local currency by your payment provider at the prevailing exchange rate.

Customs Duties & Taxes: International customers are responsible for any customs duties or taxes that may apply upon arrival in their country. These fees are not included in the price of the product or shipping.

If you have any questions or concerns regarding our Shipping Policy, please contact us at hello@essencesbynadya.com.

Thank you for choosing EssencesByNadya.